Nompumelelo Dlamini is a grade 11 learner at St. Enda’s Secondary School in Hillbrow. Like most commuters who flock to the Bus, she is more than happy about the service rendered and calls it out for its efficiency, safety, cleanliness and affordability. She says she also prefers the Bus over other modes of transport on weekends when she goes out on her social outings with friends.
“I have made so many new friends since my commuting on the Bus since 2016” Nompumelelo remarks. She likes the Bus also for its vibrant and sociable drivers and Bus Marshalls who are always helpful. “I’m never late for school because the Bus sticks to a strict schedule” she adds. She however also mentioned that she gets inconvenienced every time she gets to the ticket office and finds them offline. Her other concern is that there should be a Lost and Found box where people can claim their lost items.
She says she is always mindful of passenger etiquette and is respectful of the designated red seats allocated for pregnant and elderly people.